Take action on neighborhood fixes with 311Direct

Person looking at cellphone.

If you were to find a mess in your neighborhood, what’s the first thing you would do? Venting to a neighbor might make you feel better in the moment, but it may not get you any closer to a solution. You could try searching the internet, but good luck sifting through all those results.

What about taking care of everyday neighborhood things like reporting a mosquito nuisance, a broken sidewalk or an overgrown lot. What would you do then?

Fortunately, requesting services from Miami-Dade County is easier than you think.

You have the power to report neighborhood problems and code violations to the 311 Contact Center by using the 311Direct web application and the 311Direct mobile application. You can conveniently attach a photo of the problem you’ve spotted, submit relevant details and choose to either remain anonymous or provide your contact information for follow-up.

Here are a few easy ways you can help to identify and right a wrong in your community.

Home upgrades are great, but what do you do with the old stuff?

If you need to remove furniture, carpet or tree cuttings, schedule a bulky waste pickup online or on your phone. Enter your property’s address, then answer a few questions about the size of your trash pile and its location on your property.

Who left that messy pile?

Unfortunately, illegal dumping happens, and it blemishes our beautiful communities. If you spot items that have been abandoned on a right-of-way or swale, you can report it with 311Direct. A code enforcement officer will perform an inspection and follow up with appropriate action.

The garbage wasn’t picked up on your scheduled pickup date. Now what?

Was your garbage missed? No worries. You can report a missed garbage (or recycling) pickup with 311Direct. Once reported, go ahead and leave your Miami-Dade County cart at the curb. To ensure trucks can pick up your cart, make sure it’s not obstructed by cars or other objects within five feet of it, that it’s curbside by 7 a.m., and that it’s not overloaded or has items sitting on top of it.

Make mosquitoes the buzz that never was

Submit a mosquito inspection request online to get inspectors out to the property in question. You’ll be prompted to select the property on an interactive map, and an inspector will check the property within two business days. If you want the results of the inspection, provide your email address.

And there’s much more

From spotting stray dogs to reporting potholes and overgrowth in need of some attention, use 311Direct to tackle the problem. Download 311Direct for free to your mobile device at the Apple/iTunes App store and Google Play store, or visit the 311Direct website.

311Direct website

Originally published at https://www.miamidade.gov/global/news-item.page?Mduid_news=news1562769024932829

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